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Paying for your StickyPiston Minecraft Server (FAQ)

Paying for your server can be confusing if you have not used online payments before or are just unsure of the options. This guide will take you through the possible payment options for your server and links to alternative methods too.


Contents

  1. Single Payments by PayPal or Credit Card
  2. Invoices & Billing Cycles
  3. Regular Payments through PayPal
  4. Regular Payments through your Card Provider
  5. Using Group pay
  6. Using StickyPiston Credit
  7. Our other FAQs
  8. StickyPiston Support

Single Payments by PayPal or Credit Card

You can manually make payments when your invoice is due if you wish. Once an invoice is generated you will receive an email and can follow these steps to pay the amount due:

  • Click on the Pay Your Minecraft Server Invoice Now link in the email we sent you

OR

Login to Client Area

    • From the menu, choose Billing and then My Invoices. Your invoice history will be shown

Billing, My Invoices

  • Click on the invoice number or 'View Invoice' to view the unpaid invoice
  • At the top of the invoice choose the payment method either PayPal or Card Payments

Invoice Payment Options

PayPal

  • Choose either the PayPal Subscribe button to set up a monthly recurring payment or the PayPal Checkout for a one off payment
  • You will be redirected to PayPal, Login into your PayPal account and complete the order
  • Once you've paid through PayPal, you will receive an email confirming your payment and can continue playing on your server

Card Payments

  • Click the Pay Now button at the top of the invoice
  • You can then enter your card details, then Click to Continue
  • Once you've paid with your card, you will receive an email confirming your payment and can continue playing on your server

Invoices & Billing Cycles

If you haven't dealt with online ordering before, this short guide covers the terms and billing cycles for invoices that are generated for StickyPiston orders: Invoices and Billing Cycles Explained


Regular Payments through PayPal

Our most popular payment option is paying via PayPal services. This is a globally recognised and secure system that manages currency exchange and can be used to automatically pay for your server every time an invoice comes due.

To setup your invoice to be paid by PayPal automatically, follow these steps:

    1. Login to your client area

Login to Client Area

    1. Locate the "PayPal Billing Agreement" section and click on +ADD

Add PayPal Billing Agreement

If you see VIEW then you already have a Billing Agreement and can finish with this guide as your invoices will be managed automatically

  1. After clicking +ADD you will see the screen below. Click on "Create New Billing Agreement" and follow the steps with PayPal to get your regular payments setup.

Setup PayPal Billing Agreement

You can also read this guide that goes into more detail on the setup process of PayPal Billing Agreements: Setting up a PayPal Billing Agreement


Regular Payments through your Card Provider

If you do not have a PayPal account or simply wish to pay through your card provider directly, we also offer the option to setup regular payments this way.

    1. Login to your client area

Login to Client Area

    1. Click "My Account"

My Account StickyPiston Client Area

    1. Click "Payment Methods"

My Account Side Menu

    1. Click "Add New Credit Card"

Add New Credit Card

Note: This option allows for Credit or Debit cards from all major providers.

  1. Make sure to check this payment method is your default and active option

Default and Active Payment Option


Using Group Pay

If you are part of a community, a creator or simply want to spread the cost of the server, we provide an option called "Group Pay" that will allow your friends to add funds to the server at any time and help towards the next invoice.

You can read more about Group Pay in this article: Using Group Pay for Your Server


Pay for your server using StickyPiston Credit

StickyPiston offers a range of ways to get credit on your account. The simplest is to make a payment directly onto your account.

This guide takes you through the steps: Managing your StickyPiston Credit

However, you can also earn credit through competitions, gift cards and even other server owners sharing their credit with you.

You will need to manually apply the credit to your invoice if you want to reduce the cost.

    1. Login to your client area

Login to Client Area

    1. Locate the "Invoices" section

Invoices in the Client Area

  1. Click on "Make Payment" to pay or VIEW ALL to see your existing and paid invoices
  2. Before choosing your payment type and processing it, make sure to choose and click Apply Credit

Apply Credit to Invoice


Our other FAQs

This is just one of the FAQs available in the Knowledgebase, alongside hundreds of other guides and tips for server owners. Whether you own a server with StickyPiston, play on the Free Trials or have a server hosted somewhere else, the Knowledgebase is open to you and our support team will always help as much as they can if you open a ticket.


StickyPiston Support

If you have questions about this guide or our Minecraft services, open a support ticket and our dedicated team will be in touch.

Open Support Ticket

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