This guide will show you where to find crash reports and how to read them so you can find out what is going wrong with your server. A crash report is generated every time the server has to end unexpectedly with information about when the crash happened, what caused it, and a message that can help you fix it.
Contents
- How to Find Crash Reports
- Finding Out What Went Wrong
- How To Fix The Problem
- Further Reading & External Links
- Support
How To Find Crash Reports
- Log into Multicraft and select the server that you want to view crash reports for.
-
In the menu on the left side of the page, in the
Files
section, clickCrash Reports
. - All the crash reports generated by the server will be in the list below, sorted by date and time that they were generated.
- Click on the name of the crash report you would like to look at.
Note: You can also find crash reports in the
crash-reports
folder if you are using FTP to browse the server
files.
Finding Out What Went Wrong
Finding out what went wrong with the server to generate the crash report is highlighted almost right at the top of the crash report. Below you can see a snippet of a crash report generated by a server. The cause of the error has been highlighted for easier visibility. If you want to figure out how to fix the crash yourself, you will need to use this error description to locate info on how to fix it.
---- Minecraft Crash Report ----
// My bad.
Time: 15/03/19 8:41 PM
Description: Watching Server
Note: Crash reports will be longer than this. This was just a shortened version to make it easier to read.
How To Fix The Problem
One of the most common problems we see with servers is
Ticking Tile Entity
, which we have a guide about
how to fix these ticking tile entities.
There are so many different errors that if we were to list all of the possible options here, it would never end. As with every new update, more possible errors can happen. Your best bet on fixing the error may be to reach out our support team if you can't figure out how to fix it.
Further Reading & External Links
StickyPiston Support
Whether you own a server with StickyPiston or don't, we are always
happy to help with any and all issues you may be having. Open a
support ticket with our team and we will be in touch.
Open Support Ticket