Changing your billing/support email address or Control panel username

To change your billing system email address or your Multicraft control panel Username, you will need to open a support ticket.

  • Please provide all the details regarding your new email address or username so that we can make the change without issue.

  • This system is not automated and requires a Support Ticket so that we can protect you and your identity as a server owner.

StickyPiston Support

Whether you own a Server with or don’t, we are always happy to help with any technical issues you may be having. Open a support ticket with our team and we will be in touch.

Open Support Ticket

  • 0 Users Found This Useful

Was this answer helpful?

 Print this Article

Also Read

Service Quality & Support FAQ

Service Questions What kind of Performance and Quality can I expect hosting a Minecraft server...

Reset Your Multicraft Password

If you wish to change your Multicraft Password for any of your servers, this short guide will...

Multicraft login problems

If you have problems logging into your Multicraft Control Panel, there are a few common causes...

2. Ordering a Server

Questions What Payment Methods do you accept? How long does it take between ordering a server...

Recovering a Server that Has Been Terminated

If you do not pay the invoice for your server before the deadline then it will be suspended....