US Multicraft
EU Multicraft
Aus MulticraftThese are some frequently asked technical questions that we receive.
Questions:
- Do you offer SSH or FTP access?
- Can I set up access for extra users?
- I've found a plugin/mod I want to use, can I use it on a StickyPiston server?
- Some plugins use MySQL for storing data, do you support that?
- Can I use my own domain with your server instead of the subdomain that you provide?
- Can I run any other software on my server?
- What is the hardware/server specifications?
Do you offer SSH or FTP access?
StickyPiston does not offer SSH access for users but we do offer full FTP access both through our web client and through third party clients.
Can I set up access for extra users?
Absolutely! Multicraft has multiple different levels of permissions for accessing and controlling the server. For information on how you can set up the permissions, you can read our article about the different roles available in Multicraft and how to assign them to an account.
I've found a plugin/mod I want to use, can I use it on a StickyPiston server?
StickyPiston supports a huge variety of mod and plugin servers, you can install almost any version using our One-Click Installer and if you're not sure about how to do anything, you can always contact our support team and we will help you through it or do it for you!
Some plugins use MySQL for storing data, do you support that?
Yes! For information on how to create a MySQL database you can read our guide about Creating a MySQL Database for Plugins.
Can I use my own domain with your server instead of the subdomain that you provide?
Yes you can, if you need help, you can reach out to our support team or read about how to set up the DNS records in our article: How To: Link Your Custom Domain to Your Minecraft Server.
Can I run any other software on my server?
No, everything on our hardware is managed by the Multicraft system, this means that you cannot run anything other than the Minecraft server on the hardware. This does not apply to applications that are run through a plugin DynMap, those applications can be ran on the server.
What is the hardware/server specifications?
For a detailed description of all the sets of server hardware that are used for StickyPiston, you can read our Server Hardware Specifications.
StickyPiston Support
If you have questions about this guide or our Minecraft services, open a support ticket and our dedicated team will be in touch.
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