How To: FTP Access to Download and Upload files

FTP Access is an area of Server management that can sometimes raise questions and cause some confusion among users who are new to it’s processes. This guide will take yo
u through the basics of how to access your server files directly and covers the usage of the Multicraft control panel’s FTP access as well as how to use third-party software. In this case we use Filezilla.


  1. Using the Multicraft FTP client
    1.1. Logging In
    1.2. Navigation
    1.3. Modifying files
    1.4. Adding Files and Folders
    1.5. Uploading Files
  2. Using an FTP client (Filezilla)
    2.1. Download Filezilla
    2.2. Log in Using Quickconnect
    2.3. Setting up your Server in the Site Manager
    2.4. Filezilla Basic Functions
  3. “Unknown Certificate”
  4. StickyPiston Support
  5. Further Reading and External Links

Using the Multicraft FTP client

Logging In

  1. Open the Multicraft server panel. (This displays the pack logo, player slots, RAM usage and other items)
  2. Click on FTP File Access in the navigation panel on the left.

FTP File Access link

  1. Enter your Multicraft password and click on the ‘Login’ button.

FTP Password and details


Once you are logged into the Multicraft FTP panel you will see a screen like the one pictured below. There are many functions available through the navigation panels.

Multicraft FTP Panel

  • Click on a directory (The black folder icon) to view its contents.
  • Click on Up to move up a level within your Minecraft server Files.
  • Click on the Name, Type, Size, & Mod Time column headers to sort the directory listing by those attributes.
  • Click on a file name (The page icon) to download the file.

Modifying files

  • Text files can be edited by clicking on the Edit link in the far right column.

Edit File

  • Select files using the checkboxes in the first column.

FTP Checkboxes

  • Click the Move button to move selected files and folders to another folder.
  • Click the Delete button to remove selected files and folders.
  • Click the Copy button to make a copy of the selected files and folders.
  • Click on the Rename button to rename selected files and folders.

Rename move and Remove

  • Use the All column header to check or un-check all the files in the list.

Adding Files and Folders

  • Click on New dir to add a new folder to the directory you are currently viewing.
  • Click on New file to add a text file to the directory you are currently viewing.

Create Directory or File

Uploading Files

  1. Click on the Upload link to be taken to the Upload tool.

Upload Files

  1. The new file location will default to the directory you were viewing when you clicked Upload. Use the List button to change it.
  2. To upload a file, click the Choose File button under Files. Click the Add another link to add more than one file.
  3. You can also add archive files (eg zip, rar) Using the Choose file under Archives. These files will be uploaded and then extracted to the target directory.
    This is helpful for plugins or mods with multiple files as well as uploading worlds
  4. Click on Submit to initiate the upload

Upload Tool Page

Using an FTP client [Filezilla]

There are a few programs available that can provide full FTP access to your server. In this instance we will use Filezilla to showcase the process of connecting and accessing your server files and folders.

Download Filezilla

Firstly, you will need to download Filezilla here:
Download Filezilla

Remember to read the steps during download as Filezilla is free and may offer other downloads during it’s setup. Make sure to tick or untick each offer as you like to avoid any unwanted software downloads.

Log in Using Quickconnect

  • Once Filezilla is installed, start the program.
  • Enter the Host, Username, Password and Port for your FTP server into the bar at the top and click the Quickconnect button.
  • All the information needed can be seen on the Multicraft FTP panel.
  • Host is the IP address for your server.

FileZilla QuickConnect

Setting up your Server in the Site Manager

There are two ways to add your server to the Filezilla Site Manager.

Use the FileZilla XML Import file:
Enter the details manually:
  1. From the menu choose File, then Site Manager....
    Alternatively click on the first icon in the toolbar

FileZilla Site Manager

  1. Click on the New Site button and rename the entry to something memorable.
  2. In the General tab on the right, enter the Host IP and Port values.
  3. Change the Logon Type to Normal and enter the Username and Password.
  4. Click OK
  5. To connect, either open the Site Manager and double click the server name on the left hand panel or select the server from the dropdown arrow next to the Site Manager icon on the main toolbar

Filezilla Site Manager

Filezilla Basic Functions

  • Filezilla is split into a few different panels.
  • The panels on the lefthand side refer to a Local site and these are the files on your home PC.
  • The panels on the righthand side refer to a Remote site and these are the files on your Server.
  • Any transfers will appear in the bottom panel under Queued files.

Filezilla Panels

  • Double-clicking a file on either side will upload/download a copy to the open directory on the other. Alternately, you can drag and drop files between the panels.
  • You can also queue files for transfer by right-clicking and selecting the Add Files to Queue option.
  • The Queued files can be transferred by:
    1. Clicking Transfer in the top toolbar and selecting Process Queue from the menu.
    2. Pressing Ctrl+P,on your keyboard.
    3. Right-clicking the Queued files panel and choosing Process Queue.
  • Queued items can be removed by right clicking on them and selecting ‘Remove Selected’.

“Unknown Certificate”

  • Because we use FTPS (A secure connection) your software may raise a warning that states “Unknown Certificate”.

Unknown Certificate

  • Tick the box Always trust certificate in future sessions.
  • Click OK to proceed.

StickyPiston Support

Whether you own a Server with or don’t, we are always happy to help with any technical issues you may be having. Open a support ticket with our team and we will be in touch.

Open Support Ticket

Further Reading and External Links

  • 37 Users Found This Useful

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