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How to Reset Your Multicraft Password

If you are having problems logging into your Multicraft panel and need to change your Multicraft Password, this short guide will take you through the process.


Server Owner Password Reset

Log into your billing account

  1. Login to the Client area.

Client Area Login

  1. Click on Services to see a list of your servers.

Services list

  1. Click on the server you wish to use Multicraft with.

Change your Password

  1. On the left-hand side under Actions, click on Change Password.

Change Password

  1. Enter the new password twice to confirm the change.
  2. Click Save Changes.

New Password Window

  • The bar underneath the first entry box will give an estimation of the password strength.
  • Make sure to read the information between the two boxes and keep within the guidelines to ensure a strong password.

Co-owner or Admin Password Reset

As a co-owner or admin of a server, you may not have a full billing account with StickyPiston and simply wish to change your password to access the servers that you have been given moderation roles on. This is a lot easier to do than a server owner. All you need to know is whether the server is hosted on the EU or US systems.

Normally this is common sense but if you are unsure, check with the server owner first.

 

Once you know which location the server is hosted on, click one of these two options to have your password reset

This will send a password reset link to the email address you used when signing up to Multicraft.
Make sure to check your spam folders.


Test the New Password

  1. Click the Login button as you did to access the Client Area.
  2. Select either EU Multicraft or US Multicraft.
    The option you choose is dependant on where you requested the server to be hosted.
    All information can be found in the e-mail titled: Your Minecraft Server is Ready to Play.
    Australian Users will need to login to US Multicraft.
  3. Enter your Username and Password to make sure the changes have been successful.

Troubleshooting

On occassion there may be problems with your Multicraft login.
Use this article to troubleshoot any issues you may be having: Multicraft login problems


StickyPiston Support

If you have questions about this guide or our Minecraft services, open a support ticket and our dedicated team will be in touch.

Open Support Ticket

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