Technical FAQ

Questions

  1. Do you offer SSH or FTP access? Can I set up access for extra users?
  2. I've found a mod I want to use, can I use it on a Sticky Piston server?
  3. Some mods use MySQL for storing data, do you support that?
  4. Can I host a website from a Sticky Piston server?
  5. Do you offer VOIP (Mumble/Ventrillo/TeamSpeak) support?
  6. Can I use my own domain with your server instead of the subdomain that you provide?
  7. Can I run any other software on my server?

Answers

Do you offer SSH or FTP access? Can I set up access for extra users?

We only offer FTP access to your world and plugin folder at the moment.

I've found a mod I want to use, can I use it on a StickyPiston server?

Plugin files can be uploaded to your server using FTP access. If the plugin is compatible with the server Jar that you are using then it will be visible in the plugin area and can be activated from there.

Some plugins use MySQL for storing data, do you support that?

If you have plugins which require a MySQL database please submit a support ticket and we will set up a database for you.

Can I host a website from a StickyPiston server?

You can order webhosting from us here https://stickypiston.co/account/cart.php?gid=5

Do you offer VOIP (Mumble/Ventrillo/TeamSpeak) support?

We do plan to offer free mumble servers to all players in the future, we will keep you posted.

Can I use my own domain with your server instead of the subdomain that you provide?

You can use your own domain name to connect to your server, if you contact support they will help you do this.

Can I run any other software on my server?

No, because we use the Multicraft control panel which can admin every part of your Minecraft server there is no need for any other software.

Was this answer helpful?

 Print this Article

Also Read

Service Quality & Support FAQ

Service Questions What kind of Performance and Quality can I expect hosting a Minecraft server...

Reset Your Multicraft Password

A guide to updating your Minecraft Server to the latest version and upgrading your plugins....

Changing your billing/support email address or Control panel username

To change your email address in the billing system or your Multicraft control panel username you...

Recovering a Server that Has Been Terminated

If you do not pay the invoice for your server before the deadline then it will be suspended....

2. Ordering a Server

Questions What Payment Methods do you accept? How long does it take between ordering a server...